United/Continental

As of September 1, 2014, United has changed its policy.

New Policy as of Sept. 1:

United is committed to the safety of its customers, including customers with peanut allergies. United does not serve pre-packaged peanuts on our flights. However, some foods we serve may include nuts or contain trace amounts of nut ingredients (including traces of peanuts), or may have been processed in facilities that handle nuts, including peanuts.

Although we do not serve peanuts on our flights, it’s not possible to prevent customers from bringing food items on board that contain peanuts. If you have concerns about peanut allergies, please notify a flight attendant on board the aircraft. In some cases, we may be able to pass along your request to other customers seated nearby to refrain from opening or eating any peanut products that they may have brought on board.

For operational reasons, we cannot remove any onboard products based on individual customer requests, and we do not offer nut-free buffer zones on our aircraft. Since we cannot guarantee nut-free flights, we encourage customers to review any health concerns with their physicians prior to flying.

Previous Policy:

United is committed to the safety of its customers, including customers with peanut allergies. United does not board pre-packaged peanuts, but unfortunately we cannot guarantee that a flight will be peanut-free. Some inflight food offerings may still contain nuts or trace amounts of nut ingredients (including traces of peanuts), or may have been processed in facilities that handle nuts, including peanuts. It’s not possible to ensure that customers will not bring food items onboard that contain nuts, and for a variety of operational reasons, we cannot guarantee peanut-free flights, offer peanut-free zones, or remove any onboard products based on individual customer requests. We encourage all passengers to review any health concerns with their physicians prior to flying.

(AW 1/14)

3 thoughts on “United/Continental

  1. Laura Misumi

    I just flew United today and suffered a fairly severe allergic reaction. I ate nothing on the plane and do not know the cause. I got hives and itchy, my lips were swollen, and I had trouble swallowing. Managed to get benadryl after we landed but it’s about 6 hours since and I’m still covered in hives with a bit of asthma. Any idea what it could be?

    Reply
    1. admin Post author

      I’m sorry to hear about your reaction. Do you have any known allergies? At what point during the flight did you start to have your reaction? United warms mixed nuts in first class. Do you know whether they served those on your flight. If you have no known allergens, I would contact the airline to find out if they can tell you what they served then I would probably call an allergist for testing to make sure you don’t have a new allergy. Best of luck to you and safe travels.

      Reply
  2. Christina

    I just read the posts above. It says United doesn’t currently serve prepackaged nuts on the plane. Do they still warm mixed nuts in first class as noted in the reply to the post?

    Reply

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