Category Archives: Air Canada

Air Canada

Per their website:

“Air Canada serves and offers for sale products containing various ingredients that may be allergens for some passengers. If you are allergic or sensitive to products that may be found in an aircraft cabin, it is your responsibility to always carry the proper medication and other protection.”

“Allergies to peanuts and nuts: We have phased out peanuts from all packaged bar snacks onboard our aircraft in all classes of service. In addition, we have also replaced our other packaged snacks products with non-peanut alternatives wherever possible. However: We cannot offer a special meal that is nut-/peanut-free. We cannot guarantee that the complimentary meal or other food items served on board will be free from peanuts, peanut by-products or any other food to which a person may be allergic, as it would be impossible to manage with our many caterers, their suppliers and sub-suppliers. We cannot be responsible for passengers who may bring peanuts or other products on board, or for any residue that may remain on or between seat cushions. A child who is severely allergic to peanuts/peanut products cannot travel as an unaccompanied minor.”

“Buffer zone: If you have a severe allergy to peanuts or nuts, you may request that a buffer zone be set up around your seat* in order to help avoid the risk of exposure. Here’s what you need to know: To request that a buffer zone be set up around your seat*, please contact Air Canada Reservations at least 48 hours before your flight as medical approval is required for all passengers, regardless of the itinerary**. We will also make a reasonable effort to accommodate your request if it is made within 48 hours. Only the other customers seated within the buffer zone will be briefed on board by the flight attendant prior to departure: They will be asked to avoid nut/peanut products. They will not be offered any Onboard Café items containing nuts/peanuts. *Exception: In the Executive First Suite, the buffer zone consists of the suite occupied by the passenger with allergies.
**Medical approval applies also to flights between Canada and the United States.”

Jan. 2012