Category Archives: United/Continental

United/Continental

As of September 1, 2014, United has changed its policy.

New Policy as of Sept. 1:

United is committed to the safety of its customers, including customers with peanut allergies. United does not serve pre-packaged peanuts on our flights. However, some foods we serve may include nuts or contain trace amounts of nut ingredients (including traces of peanuts), or may have been processed in facilities that handle nuts, including peanuts.

Although we do not serve peanuts on our flights, it’s not possible to prevent customers from bringing food items on board that contain peanuts. If you have concerns about peanut allergies, please notify a flight attendant on board the aircraft. In some cases, we may be able to pass along your request to other customers seated nearby to refrain from opening or eating any peanut products that they may have brought on board.

For operational reasons, we cannot remove any onboard products based on individual customer requests, and we do not offer nut-free buffer zones on our aircraft. Since we cannot guarantee nut-free flights, we encourage customers to review any health concerns with their physicians prior to flying.

Previous Policy:

United is committed to the safety of its customers, including customers with peanut allergies. United does not board pre-packaged peanuts, but unfortunately we cannot guarantee that a flight will be peanut-free. Some inflight food offerings may still contain nuts or trace amounts of nut ingredients (including traces of peanuts), or may have been processed in facilities that handle nuts, including peanuts. It’s not possible to ensure that customers will not bring food items onboard that contain nuts, and for a variety of operational reasons, we cannot guarantee peanut-free flights, offer peanut-free zones, or remove any onboard products based on individual customer requests. We encourage all passengers to review any health concerns with their physicians prior to flying.

(AW 1/14)